Telephonist (Bilingual French & English)

Entreprise :

Our client is a private bank in Geneva center.

Description du poste :

• Telephonist duties:

  • Handle both external and internal calls with professionalism and efficiency.
  • Manage call transfers and message taking using the operator station.
  • Support executive communications during breaks and absences of Assistants for specific management groups.

• Travel Management organisation :

  • Assist and advise on national CFF travel arrangements.
  • Take charge of international travel requests.
  • Manage renewals of CFF subscriptions.

Description du profil :

• Expertise in Communication Systems: Proven experience with CISCO VOIP systems and proficiency in using the Samwin operator station.
• Language Skills: Fluent in English and French, with superior verbal communication abilities. Additional language proficiency is advantageous.
• Administrative Proficiency: Experience in handling travel arrangements, particularly with CFF, and a knack for meticulous planning and support.
• Interpersonal Skills: Exceptional customer service skills, a collaborative spirit, and the capacity to manage multiple tasks efficiently.