Account Director

Black Flower Agency is one of our premium brands, dedicated to crafting tailor-made luxury brand experiences for the world’s most prestigious clients. We combine creativity, precision, and hospitality excellence to deliver unforgettable moments that resonate with exclusivity and sophistication.

As Account Director at Black Flower Agency, you lead and grow a portfolio of prestigious client accounts, delivering tailor-made luxury Brand Experiences. You cultivate exclusive relationships, ensure flawless execution, and embody the agency’s commitment to excellence, creativity, and premium hospitality services.

Your mission :
Leadership & Relationship Management
Lead the design and development of brand experience concepts and hospitality programs
Develop strategic growth plans for high-end clients
Lead and coach the team with a focus on excellence and creativity
Foster long-term, trust-based relationships with luxury clients
Identify new business opportunities and drive account expansion
Represent Black Flower Agency at premium industry events and social gatherings.

Project Management
Define and implement operational frameworks for luxury activations
Oversee proposals and client presentations with precision and elegance
Supervise project execution, ensuring quality, budget control, and client satisfaction
Collaborate with production teams to deliver immersive brand experiences
Ensure hospitality services reflect the highest standards of guest management
Integrate brand storytelling into every touchpoint of the event
Support cross-functional collaboration across business units
Monitor KPIs and lead post-event debriefs to drive continuous improvement.

Financial Management
Ensure profitability across all luxury projects
Manage overall account portfolio budgets with strategic foresight.

Administration and IT
Maintain accurate records and tools to support operational excellence
Promote best practices in CRM and reporting systems.

What we’re looking for
Minimum 10 years’ experience in Communication or Event Agency with luxury industry focus
Proven success in delivering high-end experiences for international clients
Experience managing Director-level relationships in global corporations
Strong leadership in managing mid-size to large teams
Fluent in French and English; additional languages are a plus (Italian)
Proficient in MS Office and CRM tools
Degree in Event Management, Luxury Hospitality, or Business
Expertise in marketing, communication, Hospitality services and brand experience
Strategic thinking and problem-solving skills
Outstanding interpersonal and negotiation abilities
Impeccable personal presentation aligned with luxury standards.