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After Sales Service Technician | Yverdon-les-Bains

Date de publication


### Description du poste ###

We are looking for:

## After Sales Service Technician ##

Duties and Responsabilities

* Repair onsite equipement requiring more complex tools (controls and calibrations)
* Disinfection, analysis, making an offer and follow-up, repair or replacement and return products
* Repair maintenance
* Replace the components of our mechanicals and electronics devices at distributors and depots
* Determine the cases of exchange or repair under warranty
* Maintenain the database used as repair tracking software
* Forward the results of the the investigations and the file number to the clients concerned
* Maintain repair management with the help of the complain/repair processing software
* Create and complete computer files as the repair is carried out
* Manage product replacement or credit notes with customers
* Contact our suppliers periodically for all questions regarding repairs and product improvement requests
* Manage the archiving of repair files
* Participe in the definition and maintenance of the spare parts lists
* Participe in the creation and maintenance of standard reparir procedures(service manuals)
* Contribute to imporving the functioning of the service
* Participe in the improvement and evolution of mechanical and electronic devices
* Participe in the production of after-sales service films for equipment repairs
* Answering technical questions from our customers
* Participe in the technical support of repair centers

Your Profile

* Electic,electronic or automatism Federal VET Diploma or equivalent
* 5 + years experience as Service Technician
* Completely comfortable in a technological environment
* Excellent organization skills, written and oral communication skills
* Motivated self-starter with a proactive personality
* Confidence in working with mobile devices, preferably"apple" prducts
* Enjoy working in team
* Very goodd knowledge of English (B2 - C1), German a plus
* Very good knowledge of French

Your Perspectives

A fixed job for you

Votre contact

Neutral A033, répond à toutes vos questions au Tel. +41 58 233 3780.

Vous pouvez postuler directement en ligne.

Merci de préciser la référence 033-MACB-127864-141-FR.