/ L'annuaire des offres d'emploi en Suisse Romande
n/a n/a Lausanne CH
full-time

Application management consultant

Entreprise
ELCA
Lieu
Lausanne
Date de publication
24.01.2023
Référence
4258415

Description

Description du poste :

As an "Application Management Consultant", you will be the point of reference for our customers regarding the management of their application assets. In this role, you will act as an application specialist in charge of the life cycle of applications, their proper functioning, and as a point of contact for their beneficiaries. Your contacts will be diverse, from IT departments to end-users to vendors.

Your responsibilities include the following:

* Ensure the proper functioning of the client's critical applications in day-to-day operations
* Manage the support and maintenance of these applications:
- Leading the necessary software developments with coordination between the various stakeholders (vendors, users and IT departments)
- Follow-up on the deployment of new versions and patches (analysis and testing)
- Communication and 3rd level support to users
* Liaise with suppliers and manage the follow-up of mandates and contracts
* Define and analyze the various technical and functional specifications in conjunction with the beneficiaries
* Advise and assist users with their requests and needs for the software evolution of applications
* Maintain and manage the technical and functional documentation of the applications

Description du profil :

* Completed higher education in the field of computer science or equivalent (minimum federal diploma level)
* At least 5 years of experience in IT, including some experience in application management
* Very good communication skills and strong customer orientation
* Autonomous personality, with a good capacity of analysis and synthesis, with a great capacity of adaptation, and a good team spirit
* Knowledge and/or experience in business analysis and requirements specification, an asset
* Experience in software development, an asset
* Technical certifications (HERMES, ITIL, SCRUM, etc.), an asset
* Fluency in French with excellent writing skills and good knowledge of technical English
* Knowledge of German, an asset

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