Billing and Collection Officer

Billing and Collection OfficerBilling and Collection OfficerPermanent contract / Glion, SwitzerlandGlion Institute of Higher a Sommet Group brand, is a Swiss institution shaping the future of hospitality and luxury management across 3 campuses in Glion and Bulle (Switzerland) and London (UK).6th in Hospitality and Leisure Management, 3rd in employer in the QS World University Ranking.Accredited by the New England Commission of Higher (NECHE) and Swiss Council (SAC) as a University of Applied Sciences Institute.Development, Distinctiveness, Joint Commitment, Openness and Sense of Service are the values driving our actions. We offer an and thriving environment.Responsibilities:Establish complete and sales order to invoice for GIHE students and distribution of these invoicesRecord and reconcile payments. Provide clear on billing adjustmentsRecord adjustments to students sales orders and invoices and credit notes F&B, courses retakes, and timely to students according to internal and recordMonitor outstanding balances. Take actions to ensure payments are made timely. Follow up on open balancesClearly respond to any students and sponsors financial requests or queries in person or by e-mail/phone, on a timely manner and act as a liaison with Parents/sponsors and other departments, track of the interactions with students and sponsors for a proper follow upManage student payment plans (including sending the payment documents, payment plans, tracking payments, reminders)Manage the refund process and on time: based on students request, send refund instructions to the accounting dept. and follow-up until the student refund is completePlay a key role of contact person between different departments (Student Affairs Department, Registrar, Academic Department) as well as the Marbella central accounting office, other schools within a group and the Enrolment TeamDeal with scholarship requests, asses provided ensure and record proofs for auditingProduce various reports on request (Microsoft Dynamics, excel,…)Profile and experiences:Diploma X s degree in accounting, finance, or relevant field preferredRelevant experience can be accepted insteadMin 2 to 3 years of experience in a similar position in a financial working environment (accounting department, audit, etc.) is a mustHospitality, or Luxury working environment a plusExcellent professional skills (written and oral) and customer service skills, ability to deal with demanding numerical and logical skillsStrong to details and skills to meet deadlinesAbility to efficiently organize time X especial during peak periodsProficiency in Microsoft (Word, Excel, Outlook) advanced knowledge and use of advanced excel is a mustProficiency in ERP accounting software. Microsoft D365 is a plusFluent command of English and French is required, other languages is a plusOther of contract: undefined period of time contractActivity 60% until end of April , and 100% as of May 1st, Glion campus (Route de Glion 111, Glion)Start as soon as possible jid701408eafr jit0206afr jpiy26afr