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Community Coordinator, Professional Services Industries

Entreprise
World Economic Forum
Lieu
Genève
Date de publication
31.12.2016
Référence
253317

Description

Community Coordinator, Professional Services Industries
COMMUNITY COORDINATOR, PROFESSIONAL SERVICES INDUSTRIES
 
The World Economic Forum, committed to improving the state of the world, is the International Organization for Public-Private Cooperation. The Forum engages the foremost political, business and other leaders of society to shape global, regional and industry agendas.
 
The Community Coordinator will support the efforts of the Professional Services team, in the areas of community management, community development, project coordination and other activities.
 
Duties and Responsibilities
• Develop and use the Forum’s information systems to ensure consistency and quality in engagement of external partners and constituents; maintain and update records of partners, constituents and activities managed
• Assemble and maintain a comprehensive overview of tasks at both team and individual team member levels; monitor progress and support timely delivery of internal and external commitments, and maintain and update a team calendar containing key internal and external deadlines
• Support the team in the production of high-quality communication materials such as slides, memos, reports and other documents produced in meetings and projects; manage the standardization, classification, use and maintenance of all templates and documents used by the teams in internal and external communication
• Maintain operational contact with external partners and constituents in different time zones and professional cultures; respond to information requests in a timely and highly professional fashion.
• Act as primary point of contact for all internal teams and the Forum’s operations and logistics provider
• Lead ad hoc administration projects, such as process improvement and resource pooling; work with other Community Coordinators in the efficient allocation and delivery of tasks in shared support of various teams.
• Support the organization of sessions, roundtables and workshops during the Forum’s Annual Meeting or regional events; organize meetings and business trips
• Support the onboarding of new team members
 
Qualifications and Skills
• University degree in business, marketing, communications, or related fields.
• Three to five years of professional experience, preferably in a support or similar coordination function in the private sector; experience in international settings and/or in international organizations a plus
• Experience providing administrative support for large cross-functional teams; high attention to detail, ability to track progress against deadlines
• Basic project management skills, including scheduling and reporting
• Strong service orientation towards internal and external parties; strong ability to collaborate with other team members and with other teams in the delivery of highly connected tasks
• Fluent in English, with a demonstrated experience writing clear, high-quality communications; 
• Strong IT skills, with good knowledge of Microsoft Office; knowledge of the Salesforce platform a plus
 
If you are a flexible and customer-oriented and proactive team player, are willing to work in a highly demanding environment and can juggle multiple priorities, please apply online.


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