Credit Control Specialist

Type of contract : fixed-term contract
activity rate : 100%
Start date : immediately

Mission :
The Credit Control Specialist is responsible for managing accounts receivable for a designated region or market, ensuring timely collection of outstanding customer debts in alignment with the Global Credit Policy. This role involves maintaining accurate control of the AR ledger, proactively monitoring customer accounts, and identifying potential credit risks. The specialist collaborates closely with internal stakeholders to support cash flow targets and reduce overdue balances, while also contributing to continuous improvements in credit management processes.

Key Responsibilities :

Cash Collection:
- Contact customers to speed-up collection and achieve related targets.
- Generate monthly statements and dunning letters.
- Define monthly collection target together with manager.
- Prepare clean remittance advice for cash application specialist for each payment
Risk prevention:
- Analyse new and active customers’ situation to prevent and reduce credit risk.
- Set-up and maintain customer credit limits.
- Manage credit holds for overdue accounts.
- Establish credit insurance where appropriate
Reporting and others:
- In collaboration with the Sales teams, manage the clearing of Debit Memos relating to customer deductions, ensuring their validity and follow up daily invoice.
- Submit monthly bad debt provision calculations and make recommendation.
- Prepare and maintain accruals liaising with GL, based on agreed customers’ conditions (2 pager)
- Prepare all mandatory documents and reports for Audits
- Provide support on AR Month-End closing related duties and provide all necessary data to GL & FP&A
- Act as a back-up for other members of the team and other markets/ clients
- Ad hoc projects as required

Experience-Technical Skills :
- Financial or administrative background with credit control experience in an international FMCG or equivalent.
- Fluent in English. in addition to English fluency another European language is an asset
- Excellent MS Office knowledge (Excel)
- Oracle Knowledge
- Commercial Awareness
Competencies :
- Customer Orientation
- Drive / Energy
- High Standards
- Informal Communication
- Results Orientation

Please send your complete application (CV, cover letter, employment certificates and diplomas) by email to : klancaster@helenoftroy.com