Data Management Officer - Integration

Join MSF OCG as a Data Management Officer - Integration!
We are looking for passionate candidates ready to contribute to our humanitarian mission.
Below, you will find the job details and the qualifications we are looking for.
Inclusivity and Diversity at MSF
Do your qualifications and experience not exactly match all requirements of the job?
At MSF OCG, we are committed to an inclusive culture that supports and amplifies the diverse voices of our staff members. We strive to create workplaces where teams of people with diverse backgrounds, characteristics, perspectives, ideas and experiences work together to advance MSF's social mission and create better outcomes for our patients and the communities we work with.
We understand that some people may hesitate to apply for employment if they don't meet all listed job requirements. Research shows that this is especially true for women. If you believe your profile is a good match for this position, we invite you to apply even if you don’t fulfil every listed qualification.
We encourage applications from individuals of all genders, ages, sexual orientations, ethnicities, background, religions, beliefs, ability status, and all other diversity characteristics.
MSF does not tolerate sexual exploitation and abuse, any kind of discrimination or harassment, including sexual harassment. All selected candidates will undergo reference checks.

Context & mission :
Médecins Sans Frontières is an independent, international medical and humanitarian organization that provides care to people in need, people affected by natural or man-made disasters, and victims of armed conflict, without discrimination and without regard to race, religion, creed or political affiliation (MSF Charter).
The MSF movement is built around 5 operational centers supported by 24 sections and offices worldwide. MSF Operational Center Geneva (MSF OCG) is one of these centers.
The Data Management Officer – Integration, manages, executes, and oversees all data flows into and out of MSF Switzerland’s Fundraising CRM. He/she ensures secure, consistent, and timely data integration across fundraising systems, supports automation of operational workflows, and maintains complete, up-to-date documentation of all data processes. His/her work guarantees seamless system interoperability and reliable data availability for fundraising operations.

Tasks & Responsibilities :
Data Integration Operations & Workflow Execution
Coordinate daily, weekly and monthly priorities for data processing activities to align execution with CRM and fundraising needs.
Escalate operational risks, delays or blocking issues to enable timely decisions and preserve operational continuity.
Lead end-to-end data import and export processes to guarantee smooth and secure data movement across systems.
Ensure all data operations comply with MSF CH standards to support fundraising performance.

Process Documentation :
Maintain clear, updated documentation for all integration workflows, controls and routines—to ensure transparency, traceability and compliance with audit expectations.
Promote adherence to MSF CH data standards and operational requirements across Fundraising Business Units to ensure consistent practices and reduce upstream data quality issues.

Automation & Continuous Process Improvement :
Identify repetitive or high-risk tasks suitable for automation or optimization to improve productivity and reduce operational errors.
Collaborate with the CRM Product Owner and ITs on analysis, development, testing and deployment of automated processes to ensure robust and business-aligned solutions.
Monitor automated workflows to validate performance and address issues proactively.
Stay informed of CRM and fundraising technology innovations to identify, propose and implement opportunities for enhancing data integration efficiency.

Collaboration, Knowledge Sharing & Stakeholder Engagement :
Provide guidance and support to colleagues involved in data operations to strengthen shared expertise, ensure proper data preparation, and guarantee that all third-party datasets comply with MSF’s data structure and quality standards before CRM integration
Act as the operational link between Business FR Units and FOSU team on integration topics and system developments to maintain coherence between processes and system configuration and to ensure efficient and technically robust data flows.

Data Management Officer Quality Backup :
Provide backup support for data quality processes to ensure continuity of fundraising system operations during absences or critical situations. This includes running missing-data reports, executing deduplication queues, performing quality checks, and validating data views as per established procedures.
Maintain documentation and follow established procedures to guarantee smooth handover and continuity of work during backup periods .

Your profile
Education
Essential:
Degree in relevant field such as Data Management, Information Systems, Computer Science, Business Administration, or equivalent experience.
Training or certification in data management tools (e.g. SQL, ETL processes or similar) and data governance practices.
Desired:
Certification in CRM platforms (e.g., Salesforce, Microsoft Dynamics, or similar systems) or relevant data integration tools.
Advanced coursework or certification in data analytics, automation technologies, or workflow optimization.

Experience
Essential:
Proven experience in data integration, data management, or CRM system operations in a professional setting.
Hands-on experience with workflow automation.
Experience working in a cross-functional environment, collaborating with IT, business units, or fundraising teams.

Desired :
Experience in the non-profit sector or fundraising operations, with a focus on CRM data flows and integration.
Familiarity with project management methodologies (e.g., Agile, Scrum) for system development and automation projects.

Languages
Essential:
Fluency in English and French required;
Desired :
German is an asset.

Knowledge & Expertise :
Knowledge of Dynamics Environment.
SQL knowledge;
Strong analytical skills.
Strong understanding of data integration principles, including data mapping, data validation, and data quality control.
Familiarity with data privacy regulations (e.g., GDPR) and best practices for secure data handling.
Awareness of emerging trends in CRM technologies, fundraising platforms, or data automation tools
Behavioral & Managerial Competencies
Solution oriented, committed to continuous improvement.
Highly organised, structured and rigorous.
Collaborative and service-oriented.
Effective communication with technical and non-technical stakeholders.
Strong alignment with MSF values.

Terms of employment :
Part-time position 80% (32h/week)
Open-ended contract
Working place: Geneva, Switzerland
Ideal start date: As Soon As Possible
Paid vacation: 25 days per year, prorate temporis, plus any Swiss public holidays falling within the contract period.
Pension plan: pension contribution covered 3/4 by MSF, 1/4 by staff member.
Relocation package if moving from a different country to Switzerland.

How to apply :
Candidates are invited to submit their application exclusively through our recruitment platform, following these guidelines:
CV (maximum 2 pages)
Cover letter (maximum 1 page)
Documents must be submitted in either English or French.
The application deadline is February 15th, 2026.
We reserve the right to close this vacancy earlier if we receive a sufficient number of quality applications.

APPLY
All applications will be treated confidentially.
Only shortlisted candidates will be contacted.
Please note that we do not wish to use the services of recruitment or placement agencies.