Front desk and Administrative assistant

• International and dynamic environment
  
  • English and French fluency

About Our Client

International establishment with a non-profit profile

Job Description

You will join a team of 3 receptionists, and your main tasks will include the following:

• Front Desk:
• Greet and guide visitors, students, and parents to their designated areas
• Manage incoming calls and respond to email inquiries
• Offer general information regarding the school, admissions process, and upcoming events
• Maintain cleanliness and organization of visitor meeting areas and rooms
• Administration:
• Update and manage thestudentdatabase, includingattendance records and familydetails
• Handle incoming and outgoing mail and packages
• Schedule and oversee the use of school facilities and meeting spaces
• Provide administrative assistance to various departments as required
• Assist with miscellaneous administrative tasks such as cafeteria management, transportation coordination, and facility rentals
• Respond to emergency situations by executing assigned tasks, including building evacuations

The Successful Applicant

• Vocational certification in hotel management, tourism, or a related field within the hospitality industry
• Minimum of 3 years of experience in a position requiring both front office and administrative skills
• 2+ years of experience in an international setting
• Strong verbal and written communication abilities in English (minimum C1 level) and French C2, proficiency in Spanish or another language is advantageous
• Outstanding customer service and interpersonal skills, with the ability to navigate diverse situations with tact and diplomacy
• Capacity to manage multiple tasks concurrently, prioritize effectively, and adjust to shifting demands
• Aptitude for cultivating positive relationships in a culturally diverse environment
• Demonstrated accountability, with a proactive approach to problem-solving
• Discretion, reliability, and trustworthiness in handling sensitive information
• Proficiency in Microsoft Office applications (Outlook, Word, and Excel; advanced Excel skills are desirable)
• Previous experience with Customer Relationship Management (CRM) systems is highly beneficial

What's on Offer

• International and dynamic environment
• 10 weeks of holidays
• Free well-being and sport activities
• Fresh and healthy menus at a reasonable price
• generous pension plan and social insurances coverage

Contact

Lea Baubil

Quote job ref

JN-042024-6389012

Job Function

Office & Management Support

Specialisation

Receptionist

Industry

Not For Profit

Location

Lausanne Region

Contract Type

Permanent

Consultant name

Lea Baubil

Job Reference

JN-042024-6389012