IT Governance & Operations Specialist (m/w/d)

Generali Investments Switzerland Ltd (GIS) is part of the Generali Investments platform. With solid expertise in the management of mutual funds and direct investment portfolios, and thanks to her in-depth understanding of insurance companies' investment restrictions / liabilities and effective risk management approach, GIS will strategically contribute to the growth of the Generali Investments platform.
Your role: Shaping modern IT and data processes in a dynamic environment
GIS is seeking for a committed and tech savvy IT Governance & Operations Specialist that will support the Transformation Office and enjoy taking on responsibility across diverse topics and acting as a central interface between IT, business units and external partners.
This role is aimed at candidates with broad interests, solid technical understanding and the ability to recognize business-related contexts and implement them pragmatically.

MAKING A DIFFERENCE
IN THE JOB.

Navigating real life together.

What to expect

IT Operations, Data & Governance

• Supporting quality and operational management by reviewing relevant SLAs and KPIs.
• Contributing to cloud and security topics as well as to the assessment and management of IT related risks.
• Advancing the data organization by defining responsibilities, establishing clear governance structures and promoting data quality.
• Organizing training sessions and information formats for the introduction of new technologies and to strengthen digital collaboration within the company.

Process optimization & efficiency improvements

• Analyzing existing workflows and identifying optimization potential in processes, tools and interfaces.

• Implementing concrete improvement initiatives in collaboration with IT and business stakeholders.
  Outsourcing & partner coordination

• Supporting the coordination of outsourcing activities.
• Conducting due diligence assessments in collaboration with relevant departments.
• Maintaining and further developing professional relationships with external service partners.

Procurement, contract and compliance support

• Contributing to procurement processes and ensuring compliance with internal guidelines.
• Coordinating legally relevant aspects of contracts in alignment with internal experts.

Business continuity & inventory

• Supporting the maintenance and further development of business continuity processes.
• Ensuring the accuracy and proper structuring of the IT inventory.

Digitalization projects

• Contributing to digital transformation initiatives, such as the renewal of the corporate website or other company wide digitalization efforts.

The skills you'll bring

• Degree in (business) informatics or a comparable qualification.
• Approximately 3–5 years of relevant professional experience in IT operations, data management, governance or process optimization.
• Broad technical understanding with interest in IT operations, data management and process design.
• Initial knowledge in cloud technologies, outsourcing or IT risks is an advantage.
• High level of initiative, structured working style and ability to independently prioritize tasks.
• Strong communication skills and enjoyment in collaborating with diverse stakeholders.
• Excellent German and English skills.
• Strong affinity for emerging technologies and hands-on experience with Artificial Intelligence (AI) and data-driven solutions; ability to identify pragmatic AI use cases to improve processes, data quality and decision-making.
• Familiarity with modern IT systems and tools ( Azure or AWS, ITSM tools such as ServiceNow, data governance solutions, Microsoft 365, Jira) is a strong asset.
• Relevant certifications such as Lean Six Sigma, ITIL, COBIT, and/or cloud certifications are considered a plus; experience in a regulated environment (financial services/insurance) is an advantage.

We offer

• A varied and responsible role with room for personal contribution.
• Direct collaboration with the Transformation Office and insights into strategic initiatives.
• Participation in relevant digitalization and transformation projects.
• Flexible working models as well as attractive development and learning opportunities.

Your benefits

<

p>Your office? It's wherever you are! Depending on your workload, you can work up to 60% of your hours remotely – for more flexibility at work and at home.
Whether recreation, travel or training: with 6 weeks of annual leave, you've got plenty of time for you and your interests.
At our company, you're given lots of freedom to make decisions, think j4id10235563a j4it0623a j4iy26a