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IT Support ERP m/w

Vaud (Région lausannoise)
Date de publication


AKKA Technologies is a consultancy company specialized in high technologies which employs approximately 12'000 people worldwide.

We work with our clients on the whole product life cycle of their industrial projects: from R&D, design industrialization to production and operate on different business fields: aeronautics, railway, watchmaking, machine tool, healthcare.

We offer to our clients from all the industrial sectors (car industry, aeronautics, spatial/defense, telecommunication, chemistry, pharmaceutical, energy, iron & steel metallurgy, railway, services ...) the possibility to acquire or maintain their technical lead and to increase their productivity.

Our Swiss subsidiary is looking for an IT Support ERP.

IT Support ERP m/w

Publiée le 10 Nov 2016

Main Duties:

As an IT Support ERP you will perform the ERP users and roles management, you will work collaboratively with corporate compliance, internal auditing and technical teams in the design and implementation of audit, risk assessment and IS regulatory compliance practices.


Specifically, you will be in charge of the following activities:

  • Manage deployment by ERP setup of new local initiatives/promotions to ensure Business requirements coverage
  • Manage 1st level support of the ERP
  • Administrate problem management process, including monitoring and reporting on problem resolution  
  • Ensure escalation and monitoring process
  • Lead quarterly Market Acceptance Tests of ERP releases to ensure proper operation and freedom from defects



You have 2 or 3 years’ experience in the IT support.

You have a good knowledge in ERP Background, XML, IT Support background and PCL/ FTP / SFTP protocols.

You are structured and have a process orientation.

You have a good communication and you are able to work effectively in a complex environment.

You are capable to keep high tolerance to stress and to havea good personal time management

You speak German and French fluently and have a good knowledge in English.

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