/ L'annuaire des offres d'emploi en Suisse Romande

Microbiology Product Application Specialist

Entreprise
AXEPTA SA
Lieu
Vaud
Date de publication
25.11.2016
Référence
238601

Description

Our client, an international company in the Canton of Vaud active in diagnostic systems, is looking for an Application Specialist in Microbiology for covering the Swiss market.

You have experience in clinical Microbiology laboratory and would like to evolve in a position of application support, this position is for you.

Please send your complete application : CV in English + copies of diplomas and work certificates.

Microbiology Product Application Specialist

Key Responsibilities will include :

• Support includes pre-sales and perform demonstrations, training on instrument operation and maintenance procedures, installation assistance and field support.

• Solve customer’s clinical applications technical issues by answering questions on product performance, features and benefits and troubleshooting. Some problems will be more complex and may require involvement of other resources

• Work closely with regional/local team to protect, maintain and grow company business with an effectively focus on the support of the installed base.

• Communicate regularly with local, zone and management teams.

• Demonstrates single system products, participates in customer training and pre- and post-sales support of clinical product offerings.

• Participates in training courses for customers.

• Communicates the technical and clinical information, ensuring customer use the instruments with efficiency and skill in appropriate applications.

• Drive the continuous improvement of the activities and processes which add value to the customer and business. Monitor customer satisfaction targets.

• Adjust priorities and/or project tasks to enhance the customer experience

• Successfully sell the value of instrument and reagent solutions.

• Identify new needs and provide related solutions not initially identified by the customer.

• Manage existing accounts and exceed sales growth expectations for instrument, reagents.


Qualifications

Bachelor degree in Biomedical or equivalent with experience in clinical Microbiology laboratory 

This position requires self-motivation, independent thinking, accountability, strong organizational skills and customer orientation, strong technical skills on the products lines supported, and excellent communication skills and ability to manage conflict

Be Fluent in German, French ; Good command of English

Ability to travel (up to 45%)



Déposer ma candidature

Choisir
Uniquement fichier pdf ou word. Taille maximum du fichier: 3 MB.