/ L'annuaire des offres d'emploi en Suisse Romande

Middle Office Officer

Randstad Hungary Kft.
Genève (Ville de Genève)
Date de publication


Established in Switzerland since 1897, Société Générale Private Banking (Suisse) SA specialises in wealth management. It provides a comprehensive range of personalised products and services tailored to the needs of each client.
Société Générale Private Banking (Suisse) SA specialises in providing asset management services to a clientele of wealthy entrepreneurs and private individuals. We provide the recognised know-how of a private Swiss bank combined with the strength and investment solutions of an international banking group.

Middle Office Officer

Role Summary:
The HR Middle Officer delivers a pro-active and flexible HR service by providing relevant and appropriate HR support to all employees, whilst driving best practices and ensuring compliance with all company procedures, documented policies and employment legislation.

This role focuses on providing effective HR advisory service to the business by working closely and building strong relationships with designated HR Business Partner(s). Focusing on case management and campaigns support whilst also working with, guiding and supporting the off shored HR administration teams and off shored employee contact centre, i.e. MyHR.

Main Responsibilities:

Employee Relations:
Working in partnership with the assigned HRBP in dealing with employee relations issues
Managing and following up on all leave of absence requests, including sickness process – liaise with external service providers
Attending and contributing to weekly HR Ops meetings
Managing data leakage cases
Managing any adverse background screening results
Collate, compile and provide data/inputs necessary to process monthly payroll – responsible for accuracy of data provided to Payroll
Welcoming new joiners and addressing any queries they may have
Working with and liaising with the Recruitment Specialist as necessary
Point of contact for compliance in regards to any new joiners
Provide support with new joiner quarterly induction
Occasional 1 to 1 induction for VIP new joiners
Managing expectations and delivering the message to both the new joiner and the business when start dates needs to be advanced/delayed
Coordinate garden leave meetings
Advise employees and managers as appropriate
Ensure all termination documents are properly shared, filed and scans are provided to the offshored Shared Service Center Team in Bucharest
Liaise with Business/HRBP in order to raise Work Certificates (Intermediary and/or final versions)
Day-to-Day Administrative Support:
Support designated HR Business Partner in providing day-to-day administrative HR support to all employees of assigned business line(s), including HR specific and periodic campaigns
Regularly analyzing relevant absence record reports and flagging any potential concerns/trends and following up as appropriate
3 month new joiner checks plus appropriate follow up
Execute and coordinate the internal transfer process
Handle and follow up on any work permit and visa application issues (if applicable, outside of recruitment)
Point of contact for employees returning to Switzerland after secondment (meet them on first day back)
Internal and external contacts :
In this role, the HR Middle Office will interact internally with the assigned HR Business Partner, the Compensation & Benefits team, the Recruitment Specialist and the People Talent Development Team, the off shored team and employee contact centre. Other internal teams including IS/IT, Accounting, Facilities, Security and ant-Fraud Expertise (SAFE), business Continuity Management, Legal, etc.
Numerous external contacts including, but not limited to, immigration lawyers and authorities, legal official bodies (AVS,etc.), etc.
Key Required Skills :
Ideally degree qualified
Experience in a similar role (HR Advisor level) within a demanding environment (Banking or Financial Services preferred)
Working knowledge of employment legislation and HR procedures and policies
Ideally would have experience working with an offshored administration team
Demonstrated competence in conceptual, analytical and problem solving skills
Excellent organization and communication skills
An ability to interact proactively with management and staff at all levels of the organization in the resolution of HR issues
Demonstrated capacity to effectively communicate, promote and uphold HR initiatives and values, including discretion and confidentiality
Ability to remain calm and think quickly when under pressure
Well developed computer literacy skills within a Microsoft Office environment
Working knowledge of computerized HR information systems
Bright and cheerful disposition
Embraces change
Reliable, accurate and punctual, attention to detail
French mother tongue with fluency in English (verbal and written). Knowledge of German a bonus although not specifically required.
If you feel you have the required experience and qualifications, then please apply to the SG Resourcing Team, and we will manage your application. At Societe Generale, we believe our people are our strength and are core to the success of our business. As such, we search for, recruit and appoint the best available person on the basis of aptitude and ability, regardless of sex, marital or civil partnership status, race, colour, nationality, ethnic or national origins, pregnancy, disability, age, sexual orientation, religion, belief or gender reassignment.