Office IT Technician Trainee

Workplace: Zürich
Workload: 80 to 100%

Your duties

• Prepare computers/laptops/phones and all relevant business applications for new users
• Setup new infrastructure elements such as printers, video conference systems, cisco switches and routers, cash systems and many other nice tools
• Provide coaching and mentoring on the functionality, applicability and usability to all users
• Search for opportunities to improve current processes and tools provided to end users
• Write and update technical documents, procedures and user guidelines whenever necessary
• Work on-site and remotely to identify, troubleshoot, resolve and document technical incidents
• Support users and troubleshoot issues via the phone and on-side
• Update our Asset Management database
• Work on IT projects and special tasks within the Office IT team

What you bring

• Basic knowledge on a client / server infrastructure
• Basic knowledge on IT network elements such as switches, routers and firewalls
• Good knowledge on smart phones and IP phones
• Basic programming and scripting knowledge
• Knowledge in end user hardware and software
• Ability to learn and assimilate new processes and concepts quickly
• Drivers License
• German and English, French or Italian is a plus

What we offer:

• An exciting and dynamic environment with a unique start-up corporate culture where proactivity and personal commitment are highly valued
• 5 weeks of holiday
• Attractive Pension Fund conditions
• Diverse and several fringe benefits

Always dreamed of having a job in a diverse and refreshing environment? Then we really need to meet. Please apply online (we only accept online applications).