Sales Operations Manager

The company

The Sales Operations Manager is a key role within EM Microelectronic, reporting directly to the VP Sales \& Marketing. This position acts as a strategic and operational bridge between the worldwide Sales \& Marketing team and other core departments including Global Supply Chain, Finance, and Operations. The role supports executive decision-making by ensuring accurate data, streamlined processes, and proactive collaboration across functions.

Job description Key Responsibilities Sales Data Management \& Reporting

• Own and manage core sales data
• Ensure consistency and quality of sales data across departments
• Monitor performance, identify trends, and highlight areas for improvement

Sales Forecasting \& Planning

• Coordinate the global forecasting process with regional Sales Managers, Business Units, and Supply Chain
• Use historical and current data to drive accurate short- and long-term sales projections
• Support the definition of annual budgets and multi-year strategic planning

Cross-Functional Collaboration (S\&OP)

• Act as a strategic liaison between Sales, Finance, and Operations
• Support Sales \& Operations Planning (S\&OP) processes to align demand and supply
• Streamline cross-departmental communication and reduce duplicated efforts

Sales Tools, CRM \& ERP Systems

• Lead the implementation and optimization of ERP/CRM tools supporting sales processes
• Ensure smooth integration and usability of systems, working closely with IT and external consultants

Pricing \& Revenue Management

• Prepare and deploy price list updates across platforms
• Coordinate pricing consistency across teams and regions

Sales Enablement \& Team Support

• Provide operational and analytical support to the global sales team, enabling them to focus on customer engagement
• Assist with transactional tasks, reporting, and the management of sales documents and contracts
• Support onboarding and ongoing training initiatives related to tools and processes

Communication \& Organizational Alignment

• Facilitate structured communication across the sales team and executive leadership
• Ensure clarity of goals, updates, and priorities across global stakeholders
• Manage risk assessments and mitigation follow-ups related to sales execution

Profile

• Bachelor's degree in Business Administration, Engineering, Economics, or a related field; a Master's degree is a plus
• Excellent communication and stakeholder management skills, with the ability to collaborate across functions and regions (Asia, Europe, Americas)
• Highly organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced environment
• Basic financial literacy, including familiarity with budgeting and margin analysis

Professional requirements

• At least 5 years of experience in Sales Operations, Business Operations, or similar roles within the semiconductor, electronics, or high-tech manufacturing industry.
• Strong analytical mindset with the ability to interpret large datasets
• Business acumen: Understanding of sales processes, go-to-market strategy, and financial principles such as margin analysis, budgeting, and forecasting
• Technical proficiency:
  
  • Advanced Excel and Power BI skills (e.g., pivot tables, data models, automated dashboards)
  • Hands-on experience with ERP and CRM systems (SAP, Salesforce, or Microsoft Dynamics preferred)

Languages

• Fluent in English (written and spoken)
• Any other language (mainly french) would be an asset

Company address

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