Training Consultant - 11 months

• Lead the end-to-end delivery of training initiatives including content creation
  
  • Ensure effective user adoption through training coordination

About Our Client

Our client is an international organisation.

Job Description

1. Training Content Development & Delivery

• Design, develop, and maintain standardized training materials (e.g., presentations, user guides, job aids, quick reference tools).
• Produce system-based training videos with voiceover, annotations, and visual guidance.
• Script, storyboard, and edit learning content to ensure clarity, consistency, and usability.
• Coordinate translations of training materials and ensure alignment across language versions.
• Collaborate with subject matter experts and technical teams to ensure content accuracy and alignment with business processes.

1. Training Coordination & Administration

• Plan and manage training sessions, workshops, and briefings.
• Coordinate logistics including scheduling, invitations, attendance tracking, and communications.
• Manage communication channels related to training activities.
• Design and analyse feedback surveys to measure training effectiveness.

1. Knowledge Management & Tools

• Maintain a central training repository (e.g., SharePoint or equivalent).
• Ensure materials are well-organized, accessible, and up to date.
• Apply version control and documentation standards, including archiving outdated content.
• Maintain auditable records of training materials and updates.

1. Reporting, Analytics & Adoption

• Track training participation, completion, and user adoption metrics.
• Produce dashboards and reports for programme stakeholders.
• Identify risks, gaps, or issues related to training effectiveness and escalate when needed.

1. Continuous Improvement

• Update and enhance training materials based on feedback and system changes.
• Incorporate insights from post-implementation reviews.
• Support onboarding and refresher training through self-service learning materials.

1. Stakeholder Collaboration

• Work closely with internal stakeholders including business teams, change management, and technical teams.
• Coordinate with external vendors such as translators when required.
• Act as the main point of contact for operational training delivery during rollout phases.

The Successful Applicant

Essential Skills & Experience

• Proven experience in training design and delivery within transformation or system implementation programmes.
• Strong content creation and communication skills, with the ability to simplify complex topics.
• Experience developing training materials such as user guides and system walkthroughs.
• Familiarity with knowledge management platforms (e.g., SharePoint).
• Strong organisational and stakeholder management skills.
• High attention to detail and quality standards.
• Fluent English (written and spoken).

Preferred Skills

• Knowledge of additional languages (e.g., French).
• Experience supporting large-scale system implementations (ERP, CRM, or similar).
• Familiarity with training analytics and adoption tracking.

What's on Offer

Interim Contract for 11 months with 2 days of home office per week.

Quote job ref

JN-062026-7035453

Job Function

Human Resources

Specialisation

Trainer

Industry

Not For Profit

Location

Geneva

Contract Type

Interim

Job Reference

JN-062026-7035453