Training Operations Assistant

Our client is seeking a organized and service-oriented Training Operations Assistant to support training activities across the EMEA region. This position plays a central role in ensuring the smooth delivery of training programs, both virtual and in-person, and offers the opportunity to work in a dynamic, multicultural environment.

Training Operations Assistant

Our client is an international company.

Missions

• Coordinate sessions annually across various formats and locations (virtual, training centers, regional partners, and in-company).
• Act as the main point of contact for clients and participants, providing expert guidance on training offerings, policies, and administrative support (, visa letters, certificates).
• Manage the logistics, including travel arrangements, accommodation, and visa applications.
• Oversee the preparation and shipment of training materials, ensuring timely delivery and compliance with customs procedures.
• Liaise with venues to ensure optimal setup and delivery of training sessions.
• Serve as the regional coordinator for assigned training partners, offering scheduling advice and operational support to enhance course performance.
• Support financial processes, including fee collection, debt follow-up, and coordination with Finance and Credit teams.
• Develop and close commercial leads for in-company training contracts.
• Contributetospecialprojects,such as:
  • Developing SOPs and onboarding kits
  • Managing instructor contracts and task orders in SAP
  • Supporting LMS operations and participant feedback
  • Organizing team events and managing inventory

Profil du candidat

• University degree in Business Administration or a related field.
• Strong organizational skills with the ability to manage multiple priorities and maintain attention to detail.
• Excellent communication and interpersonal abilities, with a proactive and customer-focused mindset.
• Comfortable working in a multicultural and international environment.
• Resilient under pressure, with a positive and adaptable attitude.
• Fluent in English (spoken and written); additional languages are a plus.
• Proficient in Microsoft Office (Word, Excel, PowerPoint); experience with SAP and LMS platforms is an asset.
• Demonstrated sales and service orientation, with a passion for delivering high-quality training experiences.

Conditions et Avantages

1 year of temporary contract under Page's payroll.

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