Program Coordinator

Program Coordinator
Program Coordinator
Temporary contract / Glion, Switzerland
Glion Institute of Higher Education, a Sommet Education Group brand, is a private Swiss institution shaping the future of hospitality and luxury management education across 3 campuses in Glion and Bulle (Switzerland) and London (UK).
3rd in Hospitality and Leisure Management, 3rd in employer reputation in the 2026 QS World University Ranking.
Accredited by the New England Commission of Higher Education (NECHE) and Swiss Accreditation Council (SAC) as a University of Applied Sciences Institute.
Development, Distinctiveness, Joint Commitment, Openness and Sense of Service are the values driving our actions. We offer an innovative, collaborative and thriving environment.
Responsibilities:
Coordinate the day-to-day operations of academic programs, ensuring smooth delivery, effective planning, and adherence to deadlines
Serve as the primary point of contact for students, providing guidance, support, and timely responses to inquiries
Monitor student attendance, academic progress, and retention, identifying issues and implementing appropriate support measures
Ensure compliance with academic policies, procedures, and quality standards while maintaining a positive student experience
Collaborate with Program Directors, faculty, and internal departments (Registry, Admissions, Marketing, IT, Operations) to support program delivery
Manage and maintain academic systems, learning platforms, and program documentation, ensuring data accuracy and accreditation compliance
Coordinate faculty and visiting lecturers, including course setup, scheduling, administrative support, and quality assurance processes
Plan and organize academic and student-related events, such as inductions, field trips, boot camps, committee meetings, and graduation activities
Oversee administrative and budget-related processes, including purchase orders, vendor invoices, and program-related expenditures
Contribute to continuous improvement initiatives and foster effective collaboration within the Program Coordination team by sharing best practices and supporting departmental objectives
Profile and experiences:
Masters degree - Bachelor degree acceptable depending on prior experience and other credentials, both degrees preferably in hospitality management or business
Demonstrated interest or experience in supporting the delivery of educational programs
Demonstrated project management skills and ability to operate autonomously
Several years of work experience preferably in the hospitality industry or in the field of education
Excellent verbal and written communication skills, and fluency in spoken and written English
Other information:
Location: GIHE Sàrl, Route de Glion 111, 1823 Glion
Type of contract: defined period of time contract
Activity rate: 100%
Dates of employment: from to jpid9d039a4jm jpit0728jm jpiy26jm