Client Account Manager GWM FSO Client Services 80-100%

Switzerland - Western Switzerland

Business management, administration and support, Operations

Global Wealth Management

Your role

Do you proactively go the extra mile to help clients? Are you focused on the details, even when under pressure? Do you want to be part of a new banking era and play an important role in the merger of the two largest Swiss banks?

We are forming new teams to facilitate the merger and accommodate our growing client base, and we are seeking client account managers to:
- support our clients and assist our advisors in delivering exceptional client service and experience
- be a point-of-entry concerning a wide range of client requests relating to topics such as general banking services, accounts, stock orders execution, payments, various digital topics etc.
- take end-to-end ownership for client services tasks and processes via telephone and in writing

Job Reference #

322475BR

City

Renens

Job Type

Full Time

Your team

You will be working in the GWM FSO Client Services Wealth Management International Team which is part of the Global Wealth Management Front Support Office (FSO). We are a dynamic and inspiring organization with offices in Basel, Zurich, Lamone, and Renens. We are currently seeking talented individuals to join our team, with the primary work location being Renens. As client account manager you'll play an important role in our delivery of bespoke client services.
Our combined efforts help manage, preserve, and grow the wealth of our clients, through strong partnership at every stage of their journey and free up valuable time for Client Advisors. Providing excellent and outstanding client experience is our main goal.

Your expertise

• profound knowledge of banking services, ideally within a client facing team, combined with excellent communication skills
• financial services experience, ideally within a client facing team, combined with excellent communication skills
• ability to understand complex issues and present solutions in an understandable way
• a keen interest in financial products and services
• strong attention to detail and risk, even when under pressure
• resilient team player that remains calm while managing conflicting priorities
• fluent in spoken and written Spanish, Portuguese and English

About us

UBS is the world-s largest and the only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors..

We have a presence in all major financial centers in more than 50 countries.

How we hire

We may request you to complete one or more assessments during the application process. Learn more

Join us

At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We-re dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. We also recognize that great work is never done alone. That-s why collaboration is at the heart of everything we do. Because together, we-re more than ourselves.

We-re committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.

Contact Details

UBS Business Solutions SA
UBS Recruiting

Disclaimer / Policy statements

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.