Director Commercial Services, Perfumery & Beauty, Beauty & Care EMEA Region

Are you ready to shape the commercial future of Beauty & Care in EMEA? At dsm-firmenich, we’re seeking a forward-thinking Director Commercial Services,Perfumery & Beauty, Beauty & Care EMEA Region to drive our strategy across the Sun, Skin, and Hair Care portfolio.

 As a strategic leader, you’ll develop and execute commercial strategies that balance volume, pricing, and margin ambitions while guiding a diverse and multidisciplinary team. Your role will be central to translating market opportunities into sustainable growth, strengthening distributor relationships, and optimizing volume allocations across a dynamic, global organization.

In this pivotal role, you’ll not only influence commercial operations across EMEA but also act as a key advisor to senior leadership—ensuring our customers’ needs are met today while preparing the business for tomorrow.

Your key responsibilities

• Develop and implement commercial strategy to meet targets in terms of volume, prices and gross margin across B&C EMEA portfolio (Sun, Skin and Hair Care).
• Influence broader commercial operations supporting diverse customer bases and distributor relationships.
• Develop regional budget input based on a bottom-up and top-down process as well as Integrated Demand Planning process and supply constraints.
• Day-to-day commercial management (guidelines) to steer regional salesforce efficiently both across transactional commodities and strategic specialties.
• Directly manage a multidisciplinary team, including Demand Manager, Customer Service Team, Commercial Analyst, and Customer Documentation Specialist.
• Lead demand planner/forecast process to ensure accurate monthly forecast and allocation of goods to customers to fulfill customer demand and targets.
• Collaborate with the global commercial team as well as other Directors Commercial Services from other regions to optimize volume allocations under tight supply.
• Identify, collect trends/needs that can lead to new products/customers, applications and market expansion projects in collaboration with other regions.
• Ensure adequate business intelligence, maintain awareness of competitor’s products and strategies and adapt the commercial strategies as needed.
• Assure adequate internal communication on commercial issues with global and other regional teams.
• Act as a key advisor to senior leadership, contributing to decision-making on commercial policies and practices.

We Offer

• A space to grow by encouraging and supporting curiosity and an open mindset.
• A flexible work environment that empowers people to take accountability for their work and own the outcome.
• An eagerness to be one team and learn from each other to bring progress to life and create a better future.
• A rich history and a promising future of bold scientific innovation and passionate creation with our customers
• A firm belief that working together with our customers is the key to achieving great things.
• The opportunity to work for a company where sustainability is much more than a claim and is core to our strategy and purpose.

You bring

• A university degree in Business and/or a technical field; an MBA is required.
• Supply Chain Management certification is a strong asset.
• Deep knowledge of the chemical and cosmetic industry, including market dynamics and business models across both commodities as well as specialties and a minimum of 10 years of relevant working experience, with at least 5 years in China.
• In-depth knowledge of key cosmetic ingredient suppliers across Asia e.g. China, South Korea and India.
• Excellent communication, written and verbal in English and Chinese language is a must.
• Proven track record of successfully leading diverse, cross-functional teams (at least 5 years).
• Strong proficiency in key IT systems (e.g. SAP, CRM, Power Bi) and processes (e.g. Integrated Business Planning IBP).
• Demonstrated commercial acumen and strategic thinking capabilities.

About dsm-firmenich

At dsm-firmenich, we don’t just meet expectations – we go beyond them.

Join our global team powered by science, creativity, and a shared purpose: to bring progress to life. 

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p>From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions – every single day. Whether it’s fragrance that helps you focus, alternative meat that’s better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere.