Head of Academic Services & Data Management

Join us and shape the future of hospitality today!

EHL's dynamic campuses form a unique network where passionate students, academics and industry experts from over 120 countries come together with a common goal: to develop and disseminate hospitality knowledge, while supporting the sector's continued growth.

We are constantly striving to improve the working environment and personal development opportunities for our more than 800 staff and teachers, who are among the most recognized experts in their respective fields. Since its foundation in 1893, EHL has been widely recognized by the industry and consistently ranked among the world's top hospitality management schools. Everything we do is based on our values of excellence, family and learning, and we are committed to bringing them to life in tangible ways for our employees.

The HBS Operations department at EHL Hospitality Business School ensures the seamless functioning of campus services and academic support. It manages logistics, facilities, and administrative processes to enhance the student and faculty experience. By coordinating daily operations and supporting academic delivery, the department upholds EHL’s commitment to excellence. Its role is essential in maintaining a high-quality learning environment aligned with the school’s global standards .

To join our amazing team, we are looking for a candidate who is not only skilled and passionate about hospitality but also aligns with our leadership principles: transparency, accountability, collaboration, care, and experimentation.

Head of Academic Services & Data Management

The mission of the Head of Academic Administration & Data Management is to enhance the efficiency and impact of academic services through strategic leadership, optimized processes, and data-driven decision-making.

In this role, you will lead cross-functional teams and institutional initiatives, with a particular focus on developing and leveraging academic data to support student success, optimize faculty allocation, and ensure operational excellence. You will work closely with IT, Admissions, and academic leadership to guarantee the accuracy, availability and strategic use of internal data for planning, reporting, compliance and accreditation.

What will you do?

• Lead the development of data-informed academic planning in collaboration with institutional stakeholders.
• Supervise the Academic Advisory and Academic Planning teams, as well as the Data Administrator and Analyst, providing guidance and support.
• Manage and analyze the collection and reporting of academic and student data to support performance management, quality assurance, and strategic decision-making.
• Collaborate with IT and other departments on the implementation of digital tools and dashboards to improve academic operations and data accessibility.
• Support departments in optimizing academic processes and fostering effective cross-team collaboration.
• Ensure the accuracy and relevance of internal and external academic reports (, for accreditation, institutional planning, or student success tracking).
• Improve data flows and usage across academic units to ensure insights are actionable and effectively shared.

Who you are?

• You have a Bachelor's degree in business, management, or a related field. A Master’s degree or certification in project management or data analysis is a strong asset.
• You have at least 10 years of professional experience, including 5 years in a similar leadership role.
• You have solid experience in data management, reporting, and performance analysis, and are comfortable working with large datasets to generate actionable insights.
• You are proficient in data analysis and visualization tools (, Excel, Power BI, Tableau) and ideally familiar with database systems or academic information systems.
• You are at ease with budget management and have a strong understanding of business, financial, and leadership principles.
• You demonstrate excellent communication, interpersonal, leadership, coaching, and conflict-resolution skills.
• You are service-oriented, detail-focused, and capable of seeing the bigger picture while managing complex projects.
• You have excellent time and project management skills.
• You are fluent in French and English; German is a plus.

What we offer?

We offer you a permanent contract within a business area of an educational institution, with exceptional employee benefits including free meals, an attractive number of days off, a parking space or public transport contribution, as well as access to various services and facilities.

We offer you responsibility, challenge, development opportunities and encouragement to help you achieve your professional and personal goals.

We offer you the opportunity to make a tangible impact on our students’, staff and partners’ experience as well as contribute to the growth of our institution.

You will enjoy being part of a passionate, multidisciplinary and talented team.

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