ICT Fare Sales Service Manager - 70-100%, Bern or Lausanne and home office

How you make a difference

• You are responsible for PostBus ICT services and the key point of contact for your areas of responsibility. These include introducing new features and advising specialist departments on their choices between various solutions. 
• You act as a -digital agent,- analysing existing ICT services, identifying potential for standardization or optimization and developing variants to initiate innovative solutions together with specialists. 
• You contribute actively as part of an interdisciplinary team, giving you the opportunity to coordinate design and various in-house developments as your experience grows. Both your professional and personal development are very important to us.
• You also define, coordinate and implement SLAs. This includes the planning of one-off and recurring costs. 
• The business analyses you prepare make you an ideal addition to the DevOps team. 
• With your commitment, you make access to public transport easier for thousands of people every day.

What you have to offer

• You have a degree in IT or business informatics, or alternatively have completed training in a different field, supplemented by further training in IT.
• You have experience as an ICT service manager or business analyst.
• You are familiar with service-oriented architectures and the business aspects of IT. 
• Any experience you may already have in the area of public transport is a plus. 
• You have a strong understanding of customer needs and communication with specific target groups, as well as technical expertise - ideally complemented by experience with agile working methods such as Scrum, SAFe or DevOps.
• You have a good written and spoken command of German and good proficiency in English and French.

What we have to offer

• 6 weeks' holiday
• Parental Leave
• Mobile and flexible working
• Workation

Silvio Greber
PostBus Market Cluster Lead

As the driving force behind digitization, the Informatics/Technology function unit has an influence on the whole of Swiss Post and is an important partner in its success. We go beyond core IT tasks and empower the company in its digital transformation. We use the latest technologies and work to advance agile, bimodal and embedded IT innovations. We develop new, secure business models and ensure that Swiss Post has a modern, high-performing ICT infrastructure. In addition, we are committed to the issue of sustainability: our headquarters in Bern have been awarded two certificates for sustainability. All newly built logistics centers meet the Gold sustainability standard at a minimum.

70-100%, Bern or Lausanne and home office