Internship Management of Changes (9-12 months)

Location: Dübendorf 
When: 01/09/2025 or upon availability 

The Internship Management of Change (MoC) is responsible for and manages the application of Skyguide's management of change framework in key projects/programmes in Skyguide and drives the automation of the workflow.

• Using and improving the MoC (management of change) framework and tools of Skyguide on key projects/EPICs
• Preparing material, attending and supporting MoC events, half-day trainings, and workshops with key stakeholders
• Attending stakeholder meetings to capture detail on change impact assessments
• Preparing the people transition and adoption plans with the Change Management Executive and supporting in the creation of presentation, surveys and other material needed for managing the people side of change
• Improving MoC workflows through automation
• Keeps ops engagement and change readiness dashboards up to date
• Presentation of plans to the Project and Release teams and other stakeholders

• Bachelor or Master degree in either of management, business, marketing, with an interest and knowledge about transformation and the people side of change
• Previous internship/volunteering or other work experience in a company/organization
• Highly skilled in the Microsoft Office 365 (MO365) suite, including advanced features of Word, Excel, and PowerPoint, experience with Power BI is a plus
• Understanding and experienced in using and embedding AI tools (e.g. ChatGPT, Copilot, Claude, Gemini) in daily workflow to automate repetitive tasks
• Motivation: You are driven by purpose, taking initiative to move things forward
• Problem solving: You seek accurate information to analyze problems, break down complex issues into manageable parts, and approach solutions in a systematic and structured way
• Fluent in English, good command in German or French is a plus

What we offer:
We offer flexible working options, depending on the role, and a competitive salary with attractive working conditions and numerous fringe benefits. Our employees have access to a wide range of training opportunities to support their growth and development. As an equal-opportunity employer, we are committed to building a diverse and inclusive team, bringing together people of different identities and backgrounds.

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