STORE MANAGER 100% (M/W/D) MASSIMO DUTTI ZÜRICH

Key Responsibilities

Leadership & Team Management

• Lead, inspire, and develop a high-performing and engaged team
• Foster a culture based on collaboration, inclusion, accountability, and excellence
• Set clear objectives and closely monitor individual and team performance
• Identify, coach, and develop internal talent
• Ensure strong succession planning and team stability

Commercial Performance

• Drive key KPIs (sales, conversion rate, average basket, productivity, etc.)
• Implement local action plans adapted to the Zürich market
• Analyze performance data and proactively adjust commercial strategies
• Ensure optimal stock management and product flow
• Continuously seek opportunities to grow turnover and profitability

Customer Experience & Brand Image

• Position the store as a reference in the Zürich area
• Guarantee a premium and consistent customer experience aligned with brand identity
• Oversee and optimize Visual Merchandising in full alignment with corporate standards
• Ensure excellence in product presentation, windows, and in-store layout
• Act as a true brand ambassador within the local community

Operational Excellence

• Supervise all store operations in compliance with Swiss regulations
• Ensure strict cost control and efficient budget management
• Maintain high standards in procedures, safety, and compliance
• Drive operational efficiency and continuous improvement

Profile

• Minimum 3–5 years of retail management experience
• Strong commercial mindset with solid understanding of Visual Merchandising
• Inspiring and hands-on leader with a strong sense of ownership
• Results-driven with strong analytical and organizational skills
• German is mandatory (fluent level required)
• Professional level of English is required

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