Client Account Manager Front Support Office Client Services

Switzerland - Western Switzerland

Business management, administration and support, Operations

Global Wealth Management

Your role

Do you proactively go the extra mile to help clients? Are you focused on the details, even when under pressure? Do you want to be part of a new banking era and play an important role in the merger of the two largest Swiss banks?

We are seeking client account managers to:
- support our Global Financial Intermediaries (External Asset Managers) and Wealth Management Switzerland Client Advisors to deliver exceptional client service
- be the first point-of-entry contact for our clients reaching out to us through the secure message channel and calling us
- assist the clients and the external asset manager with account queries, general banking topics, various digital topics, payments and stock orders on an execution only basis
- embrace change and flexibility, collaborate with colleagues and share knowledge

Job Reference #

323039BR

City

Renens

Job Type

Full Time, Part Time

Your team

You will be working in the GWM FSO Client Services Wealth Management Switzerland Team which is part of the Global Wealth Management Front Support Office (FSO). We are a dynamic and inspiring organization with offices in Basel, Zurich, Lamone, and Renens. We are currently seeking talented individuals to join our team, with the primary work location in Renens. As client account manager you'll play an important role in our delivery of bespoke client services.
Our combined efforts help manage, preserve, and grow the wealth of our clients, through strong partnership at every stage of their journey and free up valuable time for Client Advisors. Providing excellent and outstanding client experience is our main goal.

Diversity helps us grow, together. That-s why we are committed to fostering and advancing diversity, equity, and inclusion. It strengthens our business and brings value to our clients.

Your expertise

• profound knowledge of banking services, ideally within a client facing team, combined with excellent communication skills
• ability to understand complex issues and present solutions in an understandable way
• a keen interest in financial products and services
• strong attention to detail and risk, even when under pressure
• resilient team player that remains calm while managing conflicting priorities
• fluent in French and/or Italian and English, any other language is of advantage

About us

UBS is the world-s largest and the only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors.

We have a presence in all major financial centers in more than 50 countries.

How we hire

We may request you to complete one or more assessments during the application process. Learn more

Join us

At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We-re dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. We also recognize that great work is never done alone. That-s why collaboration is at the heart of everything we do. Because together, we-re more than ourselves.

We-re committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.

Contact Details

UBS Business Solutions SA
UBS Recruiting

Disclaimer / Policy statements

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.