Athlete Welfare and Sustainability Coordinator

The Role
The Athlete Welfare & Sustainability Assistant plays a key role in supporting the delivery of the ISU’s athlete welfare and sustainability strategy. Working closely with the Head of Athlete Welfare & Sustainability, the Coordinator will help develop, implement and monitor initiatives that enhance athlete wellbeing, strengthen safeguarding practices, support athlete education, and advance sustainability across the sport.
This position is ideal for an organized, proactive and people focused professional with experience in athlete welfare, sports administration, athlete services, or related fields. The successful candidate will work with a wide range of stakeholders, including athletes, Member Federations, event organizers, volunteers, committees, and external partners to ensure the successful delivery of programs and initiatives worldwide.

Key Responsibilities

Athlete Welfare

Sports Medicine and Athlete Health Committee
• Coordinate meeting logistics and administration such as preparing agendas, taking minutes and tracking action items as required.
Injury Reporting/Monitoring
• Support the collection, analysis and reporting of athlete injury data.
• Assist in the preparation of injury monitoring reports and related documentation.

Calm Zone
• Assistance with recruiting, supporting and coordinating a network of volunteers to ‘staff’ Calm Zones at ISU events.
• Liaise with Organizing Committees and the ISU Events Team to plan and deliver Calm Zones throughout the season.
• Support the ongoing development and evaluation of Calm Zones initiatives.

Event based Mental Health/Welfare
• Attend event medical meetings as required to promote and coordinate mental health and welfare provision.
• Act as a point of contact for welfare and safeguarding concerns, ensuring appropriate referral and escalation to the Head of Athlete Welfare and Sustainability.

Anti-Doping Education delivery
• Coordinate with the International Testing Agency (ITA) regarding event-based Education delivery.
• Liaise with Organizing Committees to facilitate anti-doping education programs with regards to Event Based Education delivery (ITA and ISU lead).
• Delivery of ISU Anti-Doping education sessions and support for athlete awareness initiatives.

Cyber Safety
• Assist with the administration, promotion and development of the ISU Cyber Safety Program.
• Support awareness campaigns and educational initiatives aimed at protecting athletes online.

Safeguarding
• Maintain and regularly update safeguarding contact information within Member Federations.
• Support the development, implementation, and continuous improvement of safeguarding practices across the ISU community.
• Assist in promoting safe sport education and awareness initiatives.
Athletes Committee
• Provide meeting coordination and administrative support, including minute taking when required.

Career/Transitions/Personal Development/Education
• Support the coordination and administration of athlete development programs delivered in person, online or through the eRink platform.
• Assist with the initiatives that support athlete education, career planning and life skills development.

Retired Athlete/Alumni Support Program
• Support the development and maintenance of a global skating alumni network.
• Assist in creating engagement opportunities, resources and support programs for retired athletes.

Sustainability

Sustainable Ice Rinks Alliance
• Support the planning and coordination of the New Energy for Ice Rinks Conference and related sustainability initiatives.

Sustainability Awards & Sustainability Fund
• Provide administrative and coordination support for sustainability awards and funding programs.
• Assist with application processes, stakeholder communications and program management.

Environmental Sustainability Working Group
• Coordinate meetings and provide administrative support, including agenda preparation and minute taking when required.

Reporting
• Support sustainability reporting activities and data collection processes.
• Provide administrative assistance for sustainability projects, partnerships, and industry collaboration.

 
Essential Requirements:
• Experience in athlete welfare, athlete services, sport administration, coaching or related field.
• Strong understanding of athlete wellbeing, including physical health, mental health, safeguarding and athlete transitions.
• Excellent interpersonal and communication skills, with the ability to handle sensitive matters professionally and confidentially.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Experience coordinating projects, events, programs, or stakeholder networks.
• Highly level of administrative proficiency and attention to detail.
• Fluency in English, both written and spoken.
• Demonstrated commitment to safeguarding, diversity, equity and inclusion.

Desirable:
• Knowledge of environmental sustainability principles and best practices
• Experience supporting sustainability programs, projects, or reporting initiatives.
• Previous experience working directly with athletes.
• Personal experience as a current or former athlete.

Personal Attributes:
• A genuine passion for athlete wellbeing and development.
• Strong relationship-building and stakeholder management skills.
• Initiative, adaptability and a solution-focused mindset.
• The ability to exercise sound judgement and maintain confidentiality.
• A collaborative approach and commitment to fostering a positive, inclusive sporting environment.

What We Offer
• A unique opportunity to contribute to the growth of one of the world's leading International Sports Federations.
• A dynamic, international, and collaborative working environment based in Lausanne, the Olympic Capital.
• The opportunity to work on prestigious global sporting events and commercial partnerships.
• A high-impact role with autonomy, responsibility, and exposure to senior stakeholders.
• Competitive remuneration and benefits package, commensurate with experience.
• Opportunities for professional development and continuous learning.
• A flexible and inclusive workplace that values innovation, collaboration, and excellence.

Why Join Us
If you are passionate about sport and driven by creating successful commercial partnerships, this role offers a unique opportunity to shape the commercial future of an International Sports Federation. You will work with leading global brands, develop innovative sponsorship opportunities, and help drive the continued growth and global impact of the ISU.

How to Apply
If you are passionate about sports and want to use your welfare and sustainability expertise to support an international federation, we would love to hear from you.

Former athletes and skaters are strongly encouraged to apply, as their unique experiences are highly valued. At ISU, we are committed to creating a diverse, inclusive, and supportive environment where everyone is valued and empowered to succeed.